Business name

Fleur LLC

Operation manager

Aoba Kitazawa


〒150-0001 2nd floor, Kuwano Building, 6-23-4 Jingumae, Shibuya-ku, Tokyo



We do not accept inquiries over the phone. Please contact us on the website.い。

Contact information

Email (We are unable to respond to email inquiries)。)


Selling price Price shown on product page (tax included)込)
Incidental expenses other than product price

postage: Flat shipping fee within Japan600Yen tax included込)
Bank transfer fee: Varies depending on financial institution

Payment method

Various credit cards/Amazon Pay/Google Pay/Apple Pay/Bank transfer/PayPay payment/Convenience store payment/Paidy

Payment period

credit card: When billed by your credit card company

Google Pay/Apple Pay/Amazon Pay: At the time of billing from each credit company registered for each account

Bank transfer/PayPay/Merpay: After completing your order

Paidy next month payment (convenience store/bank)

  • We will issue a bill on the 1st of the following month for the final billing amount at the end of each month, and notify you by email or SMS short message by the 3rd of the month.たします。
  • Payment methods are convenience store payment, bank transfer and account transfer at convenience store terminals.なります。
  • The due date for payment is the 10th for convenience store payments and bank transfers.For bank transfers, the payment will be deducted on the 12th*. However, for January and May, it may be the 20th*.ございます。
  • Depending on the payment method, a fee will be charged for each monthly payment request. If paying at a convenience store, 356 yen (tax included) If paying by bank transfer, the customer will be responsible for the transfer fee. If paying by bank transfer, there will be no payment fee.は発生いたしません。
payment method convenience store Account transfer

(Automatic withdrawal from bank account)

Bank transfer
Payment date Until the 10th 12th* Until the 10th
Commission paid

※Occurs only once a month regardless of the number of uses生

356 yen (tax included) 0 Yen Transfer fees vary depending on the financial institution

*In the case of a financial institution holiday, the next business day日

Delivery period of products, etc.

We will ship within 5-15 business days after payment.。
Same-day delivery items will be shipped within 5 business days.。

Possibility and conditions for returns

If you would like to return or exchange an item, please contact us by email in advance.い。
We cannot accept returns or exchanges in the following cases.す。
・Products whose tags have been removed
・Some fraying of seams
・Slight peeling of paint on some decorations
・Products received more than 6 days after delivery
・Products that have lost their tags
・Products that have been used even once
・In case of damage or staining due to customer's negligence, including packaging and accessories.含む)
・Sale items
・Returns due to customer's convenience: wrong image, wrong size, wrong order, etc.注文等)
・Examples of other items that clearly show signs of use: perfume:香水
・Smell of cigarettes, adhesion of cosmetics, stains on products, etc.れなど)
・Please note that if you are unable to pick up your package due to long-term absence, you will receive a refund minus the round-trip shipping fee of 2,000 yen including tax.ください。

※Please note that we cannot accept returns due to customer reasons such as the size not matching the image.ませ。