| Timing of payment |
Credit card : When your credit card company bills you
Google Pay/Apple Pay : When billed by each credit card company registered to each account
Bank transfer/PayPay/Merpay : After completing your order
Paidy next month payment (convenience store/bank)
- Each month, we will close the billing process at the end of the month and issue an invoice on the 1st of the following month. We will also notify you by email or SMS (short message) by the 3rd of the month.
- Payment methods include convenience store payment (via convenience store terminals), bank transfer and direct debit.
- The payment due date is the 10th for convenience store payments and bank transfers. For direct debit payments, the payment will be debited on the 12th*. However, for January and May, the payment may be debited on the 20th*.
- Depending on the payment method, a fee will be charged for each monthly payment (billing). For convenience store payments, the fee is 356 yen (tax included), and for bank transfers, the transfer fee will be borne by the customer. For direct debit, no payment fee will be charged.
| Payment due date |
Until the 10th |
12 days* |
Until the 10th |
| Payment fee
* Only charged once a month, regardless of frequency of use
|
356 yen (tax included) |
0 yen |
Transfer fees vary depending on the financial institution. |
*If a bank holiday falls on a day other than the bank holiday, the next business day
atone Postpaid (convenience store/bank ATM)
Once your order is complete, you can pay at a convenience store or bank ATM for safe and easy "pay later."
All you need is a mobile phone number and email address.
The deferred payment fee is 209 yen (tax included).
・Payment process The day after your order is confirmed, you will receive an email and an SMS with the payment number. Please make the payment at a convenience store or bank ATM (Pay-easy) within 10 days.
・Please note that fees will be charged by the specified method in accordance with Net Protections Inc.'s membership terms and conditions .
For more details, please visit the official website .
atone Next month payment (convenience store/direct debit)
atone is a payment system that anyone can use immediately. You can pay for this month's usage in one lump sum at a convenience store or by direct debit the following month.
You can earn 1 point for every 200 yen you spend, which is a great way to earn NP points that can be used for shopping at atone. For more information, please see the atone official website .
・Payment method: The number required for payment will be emailed to you at the beginning of the month following your purchase. Please make the payment by the 10th of the following month using a convenience store terminal such as Loppi or a bank ATM (Pay-easy).
You can choose from the following four payment methods. Please complete the procedure by the end of the month via the smartphone app or your online account page.
(1) Convenience store terminal/bank ATM (Pay-easy) *Standard setting
(2) Electronic barcode (convenience store)
(3) Postcard invoice (convenience store)
(4) Direct debit *Convenience store terminals/bank ATMs (Pay-easy) cannot be used to make payments at Seven-Eleven.
*Electronic barcode and postcard invoices can also be paid at 7-Eleven.
・Notes
1. There is no payment fee.
2. A billing fee of 209 yen (tax included) will be charged only in the month of use. (Free if you use direct debit)
3. Payment due dates vary depending on the payment method.
4. Payment will be made by the specified method in accordance with Net Protections Inc.'s membership terms and conditions .
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| Possibility and conditions of return |
If you wish to return or exchange an item, please contact us in advance by email.
We cannot accept returns or exchanges in the following cases:
・Products with tags removed ・Slight fraying of seams ・Slight paint peeling on some decorative items ・Products that have been delivered more than 3 days ago ・Products with tags lost ・Products that have been used even once ・Products that have been damaged or soiled due to customer negligence (including packaging and accessories)
・Sale items ・Returns due to customer convenience (different image, wrong size, wrong order, etc.)
- Anything that clearly shows signs of use (e.g. perfume or cigarette smell, makeup stains, damage to the product, dirt, etc.)
・If you are unable to receive the parcel due to an extended absence, the amount will be refunded minus the round-trip shipping fee of 2,000 yen (tax included). Thank you for your understanding.
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| location |
2nd Floor, Kuwano Building, 23-4 Jingumae 6-chome, Shibuya-ku, Tokyo 150-0001
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